prabu sports Platform Privacy Notice

This page describes what we collect when you use prabu sports and how we keep that data protected. We gather information about you when you register, deposit funds, play games, or contact our support team. We use this information to operate our platform securely, verify your identity before withdrawal, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with anti-money-laundering law.

We recognise that your privacy is important. We encrypt your data in transit and at rest, we do not sell your gaming activity to third parties, and we limit access to your personal information to our core team members and trusted payment processors. We also give you the right to request copies of your data, correct inaccurate information, or request deletion under applicable privacy law.

Our privacy practices apply to your account on prabu sports whether you access via our Android app, iOS browser, or desktop website. We handle your data consistently across all platforms. If you have questions about how we use your information, contact our support team or review the detailed sections below.

What Information We Collect on prabu sports

When you create an account on prabu sports, we ask for your email address, a username, a password, your full legal name, date of birth, and phone number. We use your email to send you account notifications (new login from unrecognised device, withdrawal approval, password reset). Your phone number is used for two-factor authentication and SMS verification if you enable those features.

Before your first withdrawal on prabu sports, we ask for a photo of your government-issued ID (national ID, passport, or driving licence) and sometimes a selfie to verify you are the person named on your account. We encrypt these documents and store them separately from other account data. We use them only for identity verification and never share them with third parties outside our compliance and payment-processing partners.

We also log your gaming activity. Every bet you place, every game result, every deposit and withdrawal is recorded in your account history with a timestamp. We use this data to operate our platform, detect fraud, and respond to disputes. You can review your complete activity history anytime from your account dashboard.

How We Use Your Data on prabu sports

We use your information to deliver our service. Your account credentials let us authenticate your login. Your payment details let us process deposits and withdrawals. Your identity documents let us verify you comply with age and jurisdictional requirements before processing withdrawals.

We also use your data to protect prabu sports and its users. We analyse transaction patterns to detect fraud, money laundering, or account abuse. If we spot suspicious activity, we may pause your account pending investigation and contact you for clarification. We may also share transaction data with financial regulators if required by law.

We send you communications about your account—password resets, deposit confirmations, withdrawal approvals, and security alerts. If you've opted in, we may also send promotional emails or push notifications about new games, tournaments, or special events on prabu sports. You can manage communication preferences anytime in your account settings.

Identity documents

Stored encrypted; used only for KYC verification before withdrawal; never sold or shared for marketing.

Transaction history

Logged and visible to you; used to detect fraud and respond to disputes; not sold to third parties.

Payment tokens

Secure references to your payment method; do not store full card or account numbers; encrypt in storage.

Data Retention and Your Rights on prabu sports

We keep your account data for as long as your account remains open. If you close your account on prabu sports, we retain your transaction history and identity documents for legal and regulatory compliance (typically seven years for financial records). We delete personal data such as email address and phone number after a retention period, unless we are required by law to keep them longer.

You have rights over your data on prabu sports. You can request a copy of all information we hold about you by contacting our support team. You can ask us to correct inaccurate information (for example, if your registered name is spelled wrong). You can also request deletion of your personal data, though we may retain transaction records if required for legal compliance.

If you believe we've misused your data, you have the right to lodge a complaint with the data protection authority in your jurisdiction. We aim to resolve data concerns transparently and fairly. If you have a complaint, contact our support team first; if you remain unsatisfied, you can escalate to the relevant privacy regulator in your country.

Cookies and Tracking on prabu sports

We use cookies to remember your login session on prabu sports so you do not need to re-enter your credentials every time you refresh the page. We also use cookies to remember your preferences (notification settings, language, low-data mode toggle). These cookies are stored on your device and expire after a set period or when you log out.

We do not use cookies for advertising or third-party tracking. We do not allow external ad networks to place tracking pixels on prabu sports. We do not build profiles of your browsing activity outside our platform for sale to marketers.

On our iOS browser version, we do not set cookies if you use private browsing mode. On our Android app, we do not use browser cookies—we use secure local storage instead, which operates under the same privacy principles.

Data Security on prabu sports

We encrypt all data in transit between your device and our servers using HTTPS (TLS 1.3). This means your login credentials, payment information, and personal details are unreadable to anyone eavesdropping on your connection. We also encrypt your data at rest on our servers using AES-256 encryption.

Our servers may sit outside your jurisdiction, including outside Indonesia. When your data is stored on servers outside your country, it is still subject to the same encryption and access controls as data stored locally. We do not share your data with foreign governments without a legal demand, and we notify you if we are legally required to disclose information about your account.

We implement access controls so only authorised employees can view your personal data. We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach affecting prabu sports users, we will notify affected users promptly and take corrective measures.

Third-Party Services and Links

prabu sports integrates with third-party payment processors to handle deposits and withdrawals. These processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) collect and process your payment information according to their own privacy policies. We recommend reviewing their privacy statements if you want to understand how they handle your payment data.

We may also use third-party hosting providers to store your data. These providers are contractually bound to keep your information confidential and secure. We do not allow them to use your data for any purpose other than providing hosting and backup services to prabu sports.

Our platform may include links to other websites (for example, links to Liga 1, Piala AFF, or other sports information sites). We are not responsible for the privacy practices of those external sites. If you click a link away from prabu sports, review that site's privacy policy before sharing any information.

Jurisdiction and Governing Law

prabu sports operates in compliance with applicable privacy and data protection law in the jurisdictions where our service is available. If you are accessing prabu sports from Jakarta, Surabaya, Bandung, Medan, or elsewhere in a jurisdiction with its own privacy regulations, those regulations may apply to your data.

Our privacy practices aim to meet the standards of relevant privacy laws. However, if you are in a jurisdiction with stronger privacy rights than where our servers are located, those stronger rights may still apply to you. If there is a conflict between this notice and your local privacy law, the stronger protection applies.

We may update this privacy notice from time to time. If we make material changes, we will notify you via email or by displaying a notice on prabu sports before the changes take effect. Continued use of prabu sports after an update constitutes acceptance of the updated notice.

• 1
  We collect your account informationRegistration

  Email, name, date of birth, phone number provided during account creation on prabu sports.

• 2
  We encrypt payment detailsDeposits

  When you deposit via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we tokenise your payment information.

• 3
  We verify your identityWithdrawal

  Before first withdrawal, we ask for a photo of your ID. We encrypt the document and use it only for verification.

• 4
  We log your gaming activityRecords

  Every bet, deposit, and withdrawal is logged in your account history on prabu sports with timestamp.

• 5
  You can request your dataRights

  Contact our support team to request a copy of your data, correct information, or request deletion.

Summary — Privacy at prabu sports

We collect your personal information to operate prabu sports securely and comply with law. We encrypt your data in transit and at rest, we do not sell your information to third parties, and we limit access to trusted processors only. We give you the right to request, correct, or delete your data under applicable privacy law.

Our privacy notice applies whether you access prabu sports via our Android app, iOS browser, or desktop website. We handle your data consistently and transparently. Your gaming activity is logged in your account history so you can verify every transaction. We process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet without storing your full card or account numbers.

If you have questions about how we collect, use, or protect your information on prabu sports, contact our support team. If you believe your privacy rights have been violated, you can lodge a complaint with us or with the data protection authority in your jurisdiction. We aim to resolve privacy concerns fairly and within applicable legal timeframes.